Datenschutzrichtlinie

At gutenbuy, we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website or providing us with your information, you agree to the terms outlined in this policy.

1. What Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number

Shipping & Billing Information: Address, postcode, payment details (processed securely via third-party gateways)

Account Information: Username, password, preferences

Order History: Details of products purchased, delivery status

Device & Usage Data: IP address, browser type, pages visited, cookies

Marketing Preferences: Whether you’ve opted in to receive newsletters or promotional offers

We only collect what is necessary to provide you with the best service possible.

2. How We Use Your Information

We may use your personal information for the following purposes:

To process and fulfill your orders

To communicate with you about your order, including shipping updates

To improve our website, products, and services

To send marketing communications (with your consent)

To respond to customer support inquiries

To comply with legal obligations

3. With Whom We Share Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your data with:

Service Providers: Payment processors, shipping companies, and IT service providers who assist us in operating our business

Legal Authorities: If required by law, regulation, or court order

Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction

All third parties are required to protect your data and only use it for the purposes we specify.

4. Data Security

We take the security of your personal information seriously and use industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction.

While no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how our site is used.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of the website.

6. Your Rights

Under UK data protection laws, you have the right to:

✅ Request a copy of the personal data we hold about you

✅ Correct any inaccurate or incomplete information

✅ Delete your data (subject to applicable legal requirements)

✅ Object to or restrict the processing of your data

✅ Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

If you believe that we have collected information from a child, please contact us immediately so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please don’t hesitate to reach out:

📧 Email: [email protected]

📍 Address:Baden-Württemberg Meisenweg 5, Deutschland

Thank you for choosing gutenbuy — your trusted source for stylish, sustainable cups and mugs in the Deutschland!